Terms & Conditions

Terms & Conditions

[ Oakdale Ne Limited ]

Will provide to the client our estimation for delivery of a required service Quotations & Reports on findings,  [ quotations remain valid for a period of 30 days ]

On receipt of the clients acceptance of our estimation works Oakdale Ne Limited will agree a timescale for the execution of works, this may be altered where such factors impact on the timescale Such as adverse weather or events are beyond Oakdale Ne Limited s control.

Those works which do not fall within a termed contractual agreement, would normally not commence until the standstill period has expired from quotation date to allow the client reasonable time to decide on their acceptance of our Quotation. The client may waiver this standstill period, where the need or desire to do so is evident.

We will carryout the agreed work in a competent manner, in regards to Tree works undertaken the works would be expected to be carried out within Bs 3998 2010 , although we can work other than to the British standard at the clients specification requirement, and in accordance to statutory & or other laws / regulations and directives, working in accordance with our stated policies, protocols and procedures where applicable.

The client shall take such steps and measures to ensure that the location of any property or items or belongings are notified to the company to ensure that as far as is reasonably practical, that the company does not cause unreasonable disturbance or damage is averted.  The company may require the client to or allow the movement of such items away from the works zone[s]

Material alteration by the client or agents such as site access or other complication occurring after the time of estimation may result in further additional charges or indeed where circumstance are severely altered from that when estimated, that the severance of part or the whole of the agreement is needed.

Tree works quotations are based on an assessment of the tree[s] from the ground only.

Underground- Overhead  services. The client is to ensure that they make known and provide such utility plans or drawing to the company of any subterranean or overhead cables to allow safe execution of the required works.

Variation of agreement / works

Where further agreement is made between Oakdale ne Limited and the Client a quotation and extension to the original specification of works can be modified to allow for further works.

Works maybe suspended due to discovery of habitat or wildlife, matters such as nesting birds, bat habitat could not reasonably be known to the estimator & where this has a cost implication to our time line for lack of redeployment, then this will be drawn to the clients attention, any further costs for additional works or plant machinery such as ‘Crane hire’ would be discussed additional plant hire costs would only be charged to the client at the cost incurred by the company.


On conclusion of works Oakdale Ne Limited will invoice the client for the due amount,+ vat charged at the relevant amount,  payment of the invoiced amount is required within 14 days of the date of invoice , Oakdale Ne Limited reserves the right to charge interest on accounts overdue beyond this @ 5% of net per week.

Private covenant and protections in Law

It is incumbent on the client to make Oakdale Ne limited aware of any private covenant, or legal restriction to work such as Tree preservation or Conservation area status.  Where this is not done, no liability shall attach itself to the company for any such breach that is reasonably known to the client. All relevant permissions should be obtained prior to commencement of works.

Where matters complaints or disputes arise, these will be handled by our company directors with senior client representatives or those private individuals, in an attempt to reasonably reach amicable solutions, this may where dispute resolutions are contested need to be via arbitration or other such legal method.